Frequently Asked Questions

✦ How do I cancel my order?

- To cancel your order, please contact us via email. In the subject line, please title your message ‘Order Cancellation’ followed by your order number (Ex: ‘Order Cancellation - Order #5678’). 

✦ How can I make changes to my order?

- To edit your order, please contact us via email. In the subject line, please title your message ‘Order Edit’ followed by your order number (Ex: ‘Order Edit - Order #5678’). 

✦ When will my order be shipped?

- Once your order has been placed, you can expect the processing to begin the same day. Orders will be shipped out within 2 business days after purchase. Orders will NOT be processed over the weekend (Saturday & Sunday). Any orders made over the weekend will begin processing the following Monday. Once an order has been shipped, you must contact USPS in regards to the status of your order or any potential lost packages. 

✦ What ingredients are in your lip gloss?

- Hydrogenated Polyisobutene (and) Ethylene/Propylene/Styrene Copolymer (and) Butylene/Ethylene/Styrene Copolymer. Coconut oil, sweet almond oil, jojoba oil. Mica and/or liquid pigments (vegan friendly). 

✦ How can I contact you for further questions?

- You may email info@ShopLeBijouCollection.com for further questions/inquiries.